Avaya Partner Voice Messaging PC Card

Partner Voice Messsaging R3

The PARTNER Voice Messaging PC Card Release 3.0 is available in two versions, Release 3 Small (R3S) and Release 3 Large (R3L), to support a greater range of mailbox configurations.In addition, certain voice messaging system features are available only with Release 3.0, as indicated in this guide.
The PARTNER Voice Messaging PC Card works with your PARTNER communications system
and ensures that your customers' calls are handled quickly and efficiently -- day or night --
according to your specifications.
You can program the voice messaging system to complement your business environment. For
example, the voice messaging system can be programmed to serve as a "backup" when the daytime receptionist is busy and at night when no receptionist is available. The voice messaging
system can answer outside calls, play a customized message prompting the caller to press digits
to reach the person with whom the caller wants to speak, and route the call to the appropriate
person -- all without the aid of a receptionist.
And if the employee called is unavailable to answer the call, the voice messaging system allows
the caller to leave a private message in the employee's voice mailbox or transfer to the receptionist
or another extension for assistance.
With PARTNER Voice Messaging System, your employees are alerted to the arrival of messages
in their mailbox by the message light on their system telephone. They can retrieve these
messages from any touch-tone telephone -- even if your employees are on the road. The voice
messaging system lets them know how many of these messages are new and how many are old.
It also allows them to record and change the personal greeting for their mailbox, and to create a
password to keep their messages private.

Partner Voice Messaging R2

The PARTNER Voice Messaging PC Card is designed to work with the communications system. The system configuration consists of two voice channels (ports) and four mailboxes, providing the following basic voice messaging capabilities:
Handles up to two calls simultaneously and provides service for four subscribers.
Answers outside calls and plays a customized message prompting the caller to select a mailbox (1-4) for the party for whom the caller wants to leave a message -- all without the aid of a receptionist.
Allows callers to leave a private message if the called party does not answer or is busy on another call. The caller can also transfer to another system extension or the receptionist's extension for assistance.
When a message is left in one of the four mailboxes, the message light on the system phone associated with the mailbox comes on.
Allows subscribers to retrieve messages from any touch-tone phone on the premises or from a remote location. The system informs subscribers how many of these messages are new and how many are old (previously saved) messages.
The voice messaging system provides two types of service:
Call Answer Service. Allows the caller to leave a message or to transfer to
another extension if the called party is busy or does not answer.
Voice Mail Service. Allows subscribers to listen to messages and to
manage their own mailboxes.

Partner Voice Messaging R1

Voice Mail service allows subscribers to manage their own mailboxes. With it, a subscriber can:
Listen to messages.
Delete messages.
Skip Messages.
Record a personal greeting.
Change the default password for the mailbox to ensure that messages are kept confidential.
Voice Mail service offers callers the following options when their call is unanswered at a subscriber's extension:
Leave a detailed, confidential message in the called party's mailbox.
Press 0 during the general mailbox or personal greeting to transfer to the receptionist's extension for assistance.
Callers can transfer to another extension by dialing the extension number while listening to a subscriber's personal greeting or if a mailbox is full.
NOTE:
Until a customized greeting is recorded for the general mailbox, and for individual subscriber mailboxes, outside callers who reach the general mailbox, or individual subscriber mailboxes, hear a factory-set message.

The PARTNER Voice Messaging PC Card provides four mailboxes. The factory-set mailbox assignments are:
Mailbox 1, the general mailbox, is assigned to extension 10.
Mailbox 2, is assigned to extension 11.
Mailbox 3, is assigned to extension 12.
Mailbox 4, is assigned to extension 13.

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