One Year Warranty

Axis Telesolutions Inc. offers a variety of warranty options. The one year warranty is an advance replacement warranty protecting against manufacturer defects. You will feel confident in knowing your equipment is backed by a leader in the telecommunication industry.

Error message on 6020

Displays screen shows only Direct Pro, Menu mode, Select or DIRMS9POSPRO


Reset the phone to factory default.

If this doesn't help, then try to register it to a different extension, or a different phone to this extension and see what happens.

To restore default setting on the Spectralink 6020 handset perform the following steps;

1. Ensure the handset to be reset is powered off and has a working battery installed

2. Power on the handset and wait for it to come to the standby screen with the EXT. showing

3. Press the CFG soft key on the handset and scroll down to the Admin settings and press the OK key

4. Enter the handset password and press the OK key. Default handset password 123456

5. Scroll down to Restore Default and press OK key. Verify the reset by pressing the soft key under the YES text on the display.

It is recommended that the handset be power cycled at this point to ensure all settings in the handset get properly initialized. The handset should now be reconfigured for the specific end-user and tested to determine if issue is resolved.

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