One Year Warranty

Axis Telesolutions Inc. offers a variety of warranty options. The one year warranty is an advance replacement warranty protecting against manufacturer defects. You will feel confident in knowing your equipment is backed by a leader in the telecommunication industry.

IP500 Base,Trunk & Expansion

IP500 Digital Station 8 Card
This card provides 12 RJ45 ports. The first 8 ports are DS ports for the connection of Avaya digital telephones other than IP telephones. The card can be fitted with an IP500 trunk card, which then uses the additional 4 RJ45 ports for trunk connections.
A variant of the digital station card, Digital Station TCM8, supports select Nortel digital telephones. Refer to Telephone section for details.
-This card accepts one IP500 trunk card of any type.
-This card supports selected Avaya 2400, 5400 and 6400 Series telephones, plus T3 telephones(EMEA only) and 3810 wireless telephones (North America only).
-4400 Series telephones (4406D, 4412D and 4424D) are not supported on this card, only on Digital Station expansion modules. Therefore a maximum of 360 x 4400 Series telephones are supported in the system.

IP500 Analog Phone 2 Card
This card provides 2 analog extension ports (1-2) for the connection of analog telephones. The card can be fitted with an IP500 trunk card, which then uses the last 4 RJ45 ports (9-12) for trunk connections.
-This card accepts one IP500 trunk card of any type.

IP500 Analog Phone 8 Card
This card provides 8 analog extension ports for the connection of analog telephones. The card can be fitted with an IP500 trunk card, which then uses the additional 4 RJ45 ports for trunk connections.
-This card accepts one IP500 trunk card of any type. When fitted with an Analog Trunk card, it provides a single power-fail port.

IP500 ETR 6 port Phone Card
This card provides 6 ETR ports for the connection of ETR 6/18/34 D, Euro-Style and Refresh digital telephones as well as 3910/3920 wireless telephones. The card can be fitted with an IP500 trunk card, which then uses the additional 4 RJ45 ports for trunk connections. A maximum of three of these cards is allowed in the IP500 V2 chassis.
This card
-accepts one IP500 trunk card of any type. When fitted with an Analog Trunk card, it provides a single power-fail port.
-works in IP500 V2 only.
-is only supported by the IP Office Essential Edition - PARTNER Version (please see chapter 1b).

IP500 Combination Card with 4 Analog Trunks
This card works in the IP500 V2 only and provides:
-4 Analog trunk ports.
-2 Analog extension ports for the connection of analog telephones.
-6 Digital Station (DS) ports for the connection of Avaya digital telephones.
-10 VCM channels to support IP telephones or voice networking.
This card already includes an IP500 trunk card, therefore no additional trunk card is possible. It provides a single power-fail port (either port 7 or port 8). A maximum of two of these cards is allowed in the chassis.

IP500 Combination Card with 2 BRI trunks
This card works in the IP500 V2 only and provides
-2 BRI trunk ports (4 channels).
-2 Analog extension ports for the connection of analog telephones.
-6 Digital Station (DS) ports for the connection of Avaya digital telephones
-10 VCM channels to support IP telephones or voice networking
This card already includes an IP500 trunk card, therefore no additional trunk card is possible. it provides a single power-fail port (either port 7 or port 8). A maximum of two of these cards is allowed in the chassis.

IP500 VCM Card
This card provides voice compression channels for use with VoIP calls, SIP trunks and IP-based voice networking. The module is available in variants supporting 32 or 64 channels.
The maximum number of voice compression channels supported, using IP500 VCM base cards, Combination Cards and / or IP400 VCM cards on IP500 Legacy Card Carriers, is 148.
-This card accepts one IP500 trunk card of any type.

IP500 4-Port Expansion Card
-This card provides connectors for 4 additional expansion modules.
-The 4-port expansion card must be inserted in slot 4 of the control unit.
-It is not possible to connect a trunk card to the 4-port expansion card.

IP500 Legacy Card Carrier
This card allows a variety of IP400 trunk or VCM cards to be used with the IP500 control unit. The front of the card includes a number of panels that can be snapped off to match the ports available when an IP400 trunk card is fitted.
-This card does not accept any IP500 trunk cards.
-The IP500 control unit can accept up to 2 IP400 trunk or VCM cards by mounting each card on an IP500 Legacy Card Carrier
-This card supports the following IP400 cards:
-PRI T1
-Dual PRI T1
-PRI 30 E1 (1.4)
-Dual PRI E1
-PRI 30 E1R2 RJ45
-Dual PRI E1R2 RJ45
-ANLG 4 Uni
-BRI-8 (UNI)
-VCM 4
-VCM 8
-VCM 16
-VCM 24
-VCM 30

IP500 Analog Trunk Card
This card can be added to an IP500 Digital Station card, IP500 Analog Phone base card, or IP500 VCM card. It allows that card to then also support 4 analog loop-start trunks. Only one analog V.32 modem is supported on a system.
-When fitted to an IP500 Analog Phone 8 base card (not Phone 2), the combination supports 1 power
failure extension to trunk connection.

IP500 BRI Trunk Card (Euro ISDN)
This type of card can be added to an IP500 Digital Station card, IP500 Analog Phone card, TMC8 card or IP500 VCM card. It allows that card to then also support up to 4 BRI trunk connections, each trunk providing 2B+D digital channels. The card is available in 2 port (4 channels) and 4 port (8 channels) variants.The ports on IP500 BRI cards can be individually configured to operate as an S-interface (S0 mode). When setas an S interface the settings for the Line will be exactly the same as for a circuit on an So8 Expansion Module.
-These trunks support the mobility features of Mobile Call Control and one-X Mobile client

IP500 Universal PRI Trunk Card
This type of card can be added to an IP500 Digital Station card, IP500 Analog Phone card, TMC8 card or IP500 VCM card. It allows that card to then also support primary rate digital trunk connections. Available in single and dual versions the IP500 PRI card provides single and dual primary rate trunk interfaces respectively. The PRI is configurable for T1, E1 or E1R2 MFC use depending on the territory. Details of the supported ISDN supplementary services and protocols for each PRI are given in the 'Public and Private Voice Networks' section.
The IP500 Universal PRI trunk cards incorporate an integrated CSU/DSU. The CSU function allows the trunk to be put in loop-back mode for testing purposes. This can be set manually, using the monitor application, or automatically from a Central Office sending a Line Loop Back (LLB) pattern. The DSU function allows the T1 trunk to be shared between data and voice services.
Here is a summary of the capabilities of the card:
-Each card is configurable to connect to T1, E1 or E1R2 lines.
-The card is available in either a single or dual PRI variant. The single variant can support up to 24 T1 channels or up to 30 E1 channels. The dual variant can support up to 48 T1 channels or 60 E1 channels.
-On each card, 8 channels per interface are enabled by default. This means that the single PRI has 8 channels enabled, while the dual PRI has 16 channels enabled. Further channels may be enabled by the purchase of additional licenses in 2-channel or 8-channel increments.
-The IP500 PRI trunk card works on any IP500 VCM or extension base card (not the Legacy Card Carrier).
-Up to four Universal PRI cards can be installed in any combination in the IP500 or IP500 V2 chassis.
-Diagnostics capabilities:
-Visual indicators to show service state
-Physical test points to monitor traffic.
-These trunks support the mobility features of Mobile Call Control and one-X Mobile client

IP500 Analog Trunk 16 Module
This expansion module provides an additional sixteen Loop Start or Ground Start two-wire analog trunks. (Ground start trunks are not available in all territories) The first two trunks on the module which are automatically switched to power fail sockets on the rear of the unit in the event of power being interrupted must be loop start for correct power fail operation.
For installations in a rack, this module requires the IP500 Rack Mounting Kit. The IP500 Analog Trunk 16 Module is functionally identical to the IP400 Analog Trunk 16 Module.

IP500 Digital Station Module
This expansion module provides additional Digital Station (DS) ports for selected Avaya 1400, 2400, 4400, 5400, 9400, 9500, 6400, T3 (EMEA only) Series telephones and 3810 wireless telephones (North America only). The IP500 Digital Station module is available in several variants; 16 or 30 extensions, supporting IP Office telephones with RJ45 connectors and supporting Nortel telephones with RJ21 connectors. Refer to the Telephone section for Nortel phone support.
For installations in a rack, this module requires the IP500 Rack Mounting Kit. The IP500 Digital Station Module is functionally identical to the IP400 Digital Station V2 Module.
-Telephones can be located up to 3280 feet (1km) from the control unit. For extensions located "out-ofthe-
building" additional line protection will be needed. For more information on cabling and out of
building guidelines, see the IP Office Installation Manual.
-For systems where Direct Station Select (DSS) Units are being used, IP Office supports a maximum of:
-BM32: (1616)
Up to 32 DBM32s supported (32 buttons each, up to 1024 buttons).
-DSS4450: (4412D+, 4424D+)
Up to 8 DSS4450 modules per system (maximum of 2 per DS expansion module) (50 buttons each,
max 400 buttons).
-DBM32: (1416)
Up to 32 DBM32s supported (32 buttons each, up to 1024 buttons).
-BM12: (9508 digital; 9608 and 9641 IP telephones)
Up to 36 buttons supported per telephone (3xBM12), up to 1024 buttons per system) system
-EU24/EU24BL: (4620, 4621, 5420, 5620, 5621/4620, 4621, 5620, 5621)
Up to 8 EU24s per system (24 buttons each, max 196 buttons).
-SBM24: (9630G, 9640, 9640G, 9650, 9650C)
Up to 42 SBM24 per system (24 buttons each, up to 1008 buttons).
-T3 Series: (All T3 telephones)
Up to 30 T3 DSS modules supported. (36 buttons each, up to 1080 buttons). T3 DSS buttons are
not included in the overall system limit for additional button module buttons.

IP500 Phone Expansion Module
This module provides additional analog telephone interfaces:
-Two Wire.
-DTMF signaling (No rotary or Loop Disconnect).
-Time Break Recall (No Earth Recall).
-Caller ID capable.
-Message Waiting Indication (MWI) capable - High Voltage, Pulsed High Voltage, Line Reversal.
The IP500 Phone module is available in 2 versions, giving 16 or 30 extensions. Telephones can be located up to 3280 feet (1km) from the control unit. For extensions located "out-of-the-building" additional line protection will be needed. For more information on cabling and out of building guidelines, see the IP Office Installation Manual.
-IP Office Phone Modules provide support for a variety of analog MWI methods. These methods are 51V Stepped, 81V, 101V and Line Reversal.
-Each analog port can support a device of maximum 1 REN.
-On analog ports, call information is sent while the phone is ringing, and cannot be updated during a call or set on an outbound call (the phone may do a local match but this is not controlled by the IP Office).
The primary purpose of displays is to give information about incoming calls. Where the Caller Display standard chosen supports the delivery of text (extension name) as well as the number, both are delivered.
-An analog extension port can be set for external Paging operation. It does not operate like a normal extension and is connected to external equipment through an isolation device. The Port will always be busy so it cannot be called directly and can only be accessed by using a paging feature. When not receiving a Page, the port will remain silent. When being paged, the page tone is sent before the speech path is opened.

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